Providing specialised care for newborns who need it most.

Our Mission

To deliver compassionate, high-quality neonatal care grounded in best clinical practice, while supporting families and advancing neonatal education and research.

Our Vision

To be a centre of excellence in neonatal care, education, and research, ensuring the best possible outcomes for newborns and their families.

Key Services

• Neonatal Intensive Care Unit (NICU)
• Special Care Nursery (SCN)
• High-Risk Infant Follow-Up Clinic
• Family-centred developmental care

The Neonatology Unit provides specialised care for newborns requiring close monitoring, respiratory support, and multidisciplinary management.

Level of Care 

• Nilam 1 (Level III NICU) & Nilam 2 (Level II NICU) – providing advanced respiratory support, invasive monitoring, and comprehensive neonatal care

• 1 Timur Belakang, Special Care Nursery (SCN) – for babies requiring intermediate care and observation

Admission Criteria

We care for:

• Premature infants
• Babies with respiratory, cardiac, infectious, or neurological conditions
• Newborns requiring specialised monitoring or nutritional support

Our care is delivered by a dedicated multidisciplinary team:

Medical Team

• Consultant Neonatologists
• Paediatrician
• Medical Officers

Nursing Team

• Trained Neonatal Nurses with expertise in intensive and developmental care

Allied Health Professionals

• Dietitians
• Speech & Language Therapists
• Physiotherapists

• Fully equipped NICU and SCN
• Conventional ventilation, non-invasive ventilation, and HFOV
• Comprehensive nutritional and feeding support
• Bedside ultrasound and imaging services
• Developmentally supportive care practices
• Strict infection prevention and control measures

We commonly care for babies with:

• Prematurity
• Respiratory Distress Syndrome (RDS)
• Bronchopulmonary Dysplasia (BPD)
• Persistent Pulmonary Hypertension in Newborn (PPHN)
• Neonatal sepsis
• Neonatal jaundice
• Congenital and surgical conditions

Educational infographics and leaflets are available for families.

We understand that having a baby in the NICU can be overwhelming.

Our team is here to guide and support you.

What to Expect in the NICU

• Daily medical updates
• Family-centred care approach

Our Hopes, Wishes, and Remembrance

Visiting Policy & Infection Control

• Visiting hours and hand hygiene requirements
• Measures to protect vulnerable babies

Together we stand with parent

Supporting Your Baby

• Kangaroo Mother Care (KMC)
• Breastfeeding and expressed breast milk
• Feeding tubes and medical equipment

Preparing for Discharge 

• Parent training sessions
• Basic Life Support (https://tinyurl.com/PanduanCPRbayiHPUSM)

We provide structured follow-up for high-risk infants:

• High-Risk Infant Follow-Up Clinic
• Neurodevelopmental assessment
• Retinopathy of Prematurity (ROP) screening
• Immunisation and RSV prophylaxis services

Referral Process:
Referrals may be made by healthcare providers via our unit contact channels.

The unit is actively involved in neonatal education: 

• Undergraduate and postgraduate teaching
• Continuing Medical Education (CME) and workshops
• Neonatal Resuscitation Program (NRP) https://tinyurl.com/NRPHPUSM
• Neonatal ventilation training  https://tinyurl.com/NeonatalventilationHPUSM
• Neonatal Echocardiography
• Neonatal ultrasound- cranium/lung
• Neonatal Vascular training- PICC/IJC and Femoral insertion
• Student and trainee postings

Central line insertion- under ultrasound guidance	Step by step how to prepare central line	Teaching ultrasound
Teaching kangaroo mother care (KMC)	Teaching KMC among under grade student	Ongoing training for Neonatal Resuscitation Programme
Expand out  training for Neonatal Resuscitation Programme to health facilities	Neonatal vascular workshop	Training on real-time on ultrasound guidance

We are committed to improving neonatal outcomes through research and quality improvement.

• Ongoing and completed research projects
• Peer-reviewed publications
• Clinical audits and quality initiatives
• Publications

1. Jia Cheng Ong, Noraida Ramli, Nor Rosidah Ibrahim, Farohah Che Mat Zain, Ahmad Hadif Zaidin Samsudin. WHEN THE BLUEBERRY MUFFIN TURNS BLUE: A Rare Case of Congenital Cytomegalovirus Infection with Persistent Pulmonary Hypertension of the Newborn in a Preterm Infant. Malaysian Journal of Paediatrics and Child Health (MJPCH), Vol 31 (3), December 2025, Page 32 of 38.https://doi.org/10.51407/mjpch.v31i3.388
2. Nurshafinaz Salmah Mohd Fezal, Ahmad Zulhairi Abd Rahman, Noraida Ramli, Nor Rosidah Ibrahim, Farohah Che Mat Zain. A SILENT THREAT OF MIGRATING PICC LINE AND CARDIAC TAMPONADE IN A 26-WEEK PREEMIE: CASE REPORT. Malaysian Journal of Paediatrics and Child Health (MJPCH), Vol.31 (2), August 2025, Page 31 of 34.https://doi.org/10.51407/mjpch.v31i2.348
3. Cheung, T. P., Van Rostenberghe, H., Mohd Yusoff, N., Ramli, N., Ibrahim, N. R., Nishio, H., & Yusoff, S. (2019). Neonatal buccal cell collection: A non-invasive strategy to provide a reliable source of DNA for high resolution melting analysis. Malaysian Journal of Paediatrics and Child Health, 25(2), 14–22.
4. Azmi, N., Shamim, S. E., Rahman, A. B., Ramli, N., Van Rostenberghe, H., & Ilias, M. I. (2022). Clinical profiles and outcomes of renal scarring in children underwent dimercaptosuccinic acid (DMSA) renal scan in a tertiary hospital.Malaysian Journal of Paediatrics and Child Health,28(2), 49–53.
5. Ong, J. C., Mohd Ezane, N. N. S., Mohd Shah, M. S., Ramli, N., Ibrahim, N. R., & Che Mat Zain, F. DIVERGENT OUTCOME IN TWO CASES OF RIGHT CONGENITAL DIAPHRAGMATIC HERNIA. Malaysian Journal of Paediatrics and Child Health (MJPCH), Vol. 31 (2), August 2025, Page 27 of 30. https://doi.org/10.51407/mjpch.v31i2.346
6. Farohah Che Mat Zain, Anis Munirah Mohd Kori, Aniza Hassan, Mohd Hazman Kamaruzaman. A TYPE III CONGENITAL PULMONARY AIRWAY MALFORMATION (CPAM) IN THE HOUSE - IS IT A SMOOTH SAILING JOURNEY? Malaysian Journal of Paediatrics and Child Health (MJPCH), Vol. 31 (1), April 2025, Page 1 of 6. https://doi.org/10.51407/mjpch.v31i1.332
7. Abdul Azim Al-Abrar Ahmad Kailani, Azliana Aziz, Suzina Sheikh Ab Hamid, Noraida Ramli. INFANT TRACHEOSTOMY: A 10-YEAR EXPERIENCE IN A TERTIARY CENTRE. Malaysian Journal of Paediatrics and Child Health (MJPCH), Vol. 28 (2), December 2022, Page 1 of 4.https://doi.org/10.51407/mjpch.v28i2.186
8. Farohah Che Mat Zain, Anis Munirah Mohd Kori. SCROTOSCHISIS IN NEWBORN: A RARE CONGENITAL ANOMALY. Malaysian Journal of Paediatrics and Child Health (MJPCH), Vol. 30 (2), August 2024, Page 23 of 26.https://doi.org/10.51407/mjpch.v30i2.316
9. Jia Cheng Ong, Mohamad Ikram Ilias, Wan Adlina Wan Yusof, Noraida Ramli, Nor Rosidah Ibrahim, Farohah Che Mat Zain. REVEALING THE EXCEPTIONAL: A NEONATE'S STRUGGLE WITH BARTTER SYNDROME – A CASE REPORT. Malaysian Journal of Paediatrics and Child Health (MJPCH), Vol. 30 (3), December 2024, Page 7 of 10.https://doi.org/10.51407/mjpch.v30i3.328
10. Muhammad Yusoff Mohd Ramdzan, Jamil Aiman Mohd Baharuddin, Nordiyana Azmi, Noraida Ramli, Nor Rosidah Ibrahim, Hans Van Rostenberghe. BILATERAL NEONATAL BREAST ABSCESS IN A WELL-APPEARING NEONATE. Malaysian Journal of Paediatrics and Child Health (MJPCH), Vol. 25 (1), June 2019, Page 27 of 29.https://doi.org/10.51407/mjpch.v25i1.44
11. Jia Cheng Ong, Farohah Che Mat Zain, Yee Cheng Kueh, Noraida Ramli, Hans Van Rostenberghe, Surini Yusoff. DAYCARE-SIMULATED INTERRUPTED PHOTOTHERAPY FOR NEONATAL JAUNDICE: A RANDOMIZED CONTROLLED TRIAL. European Journal of Pediatrics, Vol. 185, 2026, Page 67.https://doi.org/10.1007/s00431-025-06727-z

Collaboration:
We welcome academic and clinical research collaborations.

• Parent support groups
• Collaboration with NGOs / Kelab Pediatrik Hospital USM
• Transparent donation and sponsorship initiatives
• Medical equipment sponsorship

Donation by Hanan MediSpa to our Ward NICU